How To Use Self Scan Check Out Register

If your deposited funds haven't arrived in your Binance business relationship, you tin can apply for self-service recovery to retrieve the funds.

Please read carefully before submitting your application, or Binance is unable to aid you.

one. What transactions are eligible for self-service recovery?

The transaction is depositing into your account

You tin only request cocky-service recovery for crypto deposited to your ain Binance account .

The transaction is marked as "confirmed/success" on the blockchain

Delight merely submit applications for transactions that are marked as "confirmed/success" on the blockchain. We cannot assist you lot if the transaction is marked equally "unconfirmed" or "failed". You may check the examples below for the status of the blockchain.

If the transaction is marked as "confirmed/success"，click hither to cheque the transaction condition with your TxID/TxHash.

You may also cheque the transaction status via the relevant withdrawal platform to see if it shows "completed/arrived". If it shows as "unconfirmed" or "failed", please contact the relevant platform for farther assistance.

The transaction doesn't comprise a tag or memo

For certain tokens and blockchains, you lot need to enter the respective tag or memo (such as BNB and BEP2) before y'all could successfully deposit funds. Delight brand sure that y'all accept entered the correct tag or memo. In this case, yous tin can apply for recovery hither .

If you lot're not certain whether your transaction can be retrieved from the recovery, you may check here past entering the TxID/TxHash.

Some transactions are ineligible for self-service recovery, such as:

• Withdrawal transactions
  • If y'all entered the wrong withdrawal address and your funds have already been withdrawn from your Binance business relationship, we are unable to assist you.
• Yous are the sender (i.e., you deposited funds to another user'due south account, and information technology hasn't arrived);
• The deposit address is a contract accost not supported past the BNB Pioneer Burn Programme;
• You are applying on behalf of others.

The transaction meets the conditions stated in the BNB Pioneer Burn Program

If the deposited token, destination contract address, and eolith value all meet the conditions stated in the BNB Pioneer Burn Program, we will be able to aid, otherwise, your submission will be rejected. For more details, delight refer to the BNB Pioneer Burn down Program Announcement .

If your transaction is eligible for self-service recovery and your funds still haven't arrived after 1 hour, please fill in the cocky-service recovery application to retrieve your funds.

2. How to use cocky-service recovery?

ii.1 Login to your Binance account and visit this link . Enter the details of your deposit and click [Submit].

To ensure that the information you entered is right, delight copy and paste the deposit address and TxID/TxHash.

• Money

You can utilise the search function to discover the coin you want to retrieve. Please enter the complete ticker symbol of the coin (i.e., "sUSD" instead of "USD") to avoid confusion. If you can't find the coin you deposited, click [Confirm] to save.

• Deposit Network/Address

Please fill in the Network and Address information co-ordinate to what is shown on the blockchain page. For deposit address, delight refer to the "to accost" (it might be shown as "Destination address", "Receiver", or other like clarification on some blockchains).

• Eolith Amount
  • Please enter the deposited amount accurately.
  • We support upwards to 8 decimal places. You can leave out the decimals after that.
  • Please remove all separators.

• TxID/TxHash

A TxID/TxHash is an identification number that labels each transaction on the blockchain. Please make sure you re-create the correct TxID.

2.two Confirm your application details and click [Submit].

ii.iv Y'all may need to submit additional information for the application. Click [Upload Files].

A fee will be charged for processing the retrieval. Please enter the address you want the funds to be retrieved to and a tag or memo if your address requires one.

You lot may too need to upload a video to prove the authenticity of the eolith. Please follow the on-screen instructions to record your video.

*If the deposit is a withdrawal render from some other platform, delight provide records betwixt you and the platform that includes the TxID.

3. Frequently Asked Questions

3.i Why does the system say my deposit network/address is wrong?

The address you lot entered should be your Binance Wallet address or a Binance Hot Wallet accost. If the system rejects your application, delight check if:

• The transaction you are trying to retrieve is a withdrawal transaction;
• You lot are the sender of this transaction (i.eastward., you deposited funds to another user'south account and information technology hasn't arrived);
• The deposit address is a contract address not supported by the BNB Pioneer Burn Programme;
• You are applying on behalf of others.

The types of transactions listed above cannot be recovered via cocky-service recovery. Please contact Binance Back up for assistance.

iii.2 Is at that place a fee for retrieving my funds?

Fees are simply collected if the retrieval is successful. You can check the fee amount under your awarding in [ Application Records ].

3.three Why is my application rejected?

Here are some of the common reasons:

• Y'all entered the wrong TxID/TxHash or address. If your TxID/TxHash and accost exercise not match, nosotros cannot check the transaction on the blockchain. Therefore, we strongly propose y'all directly copy and paste the TxID/TxHash and accost instead of entering information technology manually.
• The deposit amount you entered does non match the blockchain record.
• The transaction you are trying to call up has already arrived before or during the retrieval process. Please exercise not submit your application again. You lot should also check whether the deposit has arrived before y'all apply.
• Your transaction hasn't been confirmed or cannot be found on the blockchain. Please brand sure that the transaction condition is "confirmed/success" and that you can view the complete transaction details on the blockchain explorer.
• The transaction amount is shown as "0" on the blockchain. We cannot assist you with this situation.
• The transaction yous are trying to submit is not related to deposit retrieval (i.due east., withdrawals-, fiat-, or account-related).
• You lot deposited tokens to a contract address, but the token, contract accost, or deposit value do not run into the weather stated in the BNB Pioneer Burn Programme.

Source: https://www.binance.com/en/support/faq/4d1347b4d6d44564ba44ea785703a4fd

Posted by: steinerhationger.blogspot.com

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